Loan Regulations at Stavanger Library

1. Legal regulations
With legal basis in the law on public libraries from 20 December 1985 nr. 108 § 4 third paragraph, Stavanger Municipality’s Utvalg for kultur, idrett og samfunnsdialog passes regulations for Sølvberget Library and Culture House.

2. Scope
These regulations apply to all loans at Sølvberget Library and Culture House including affiliated branches. The regulations also apply to the use of the self-service library.

3. Purpose
The purpose of these regulations are to; regulate the relationship between Sølvberget Library and Culture House and its users, which is established when a user registers, and; stipulate rules for use of the library.

4. Principle of free access
Sølvberget Library and Culture House respects the fundamental principle that the public library should be available to all, and loans are therefore free of charge for all who has the right to borrow at the library.

5. Who can borrow?
Anyone with a registered residential address in Norway, and a valid library card. If you have a national library card issued by another library in Norway, you can activate this at Sølvberget Library and Culture House.

1: Adults (above age 18): Sølvberget can issue the national library card at Sølvberget Library and Culture House. Either by signing digitally through ID-porten, or in person presenting a valid ID*.

2: Children (under age 18): All children can obtain a library card, but children under age 15 must fill in the contact information of their parents/guardian in the registration form upon registration. The child must be accompanied by a parent/guardian when the card is issued. The parent/guardian must show a valid ID. (Exception: When children receive a new library card during a school visit a signed digital form filled in by a parent/guardian is sufficient). From age 15, the library card can be issued without the presence of a parent/guardian, either by signing digitally through ID-porten, or in person presenting a valid ID*.

3: Institutions: By agreement, institutions can obtain a library card to borrow material to be used for their own company activities. Loss and damages must be compensated according to the same rules and regulations as for personal users. Institution cards cannot be used for personal loans.

* A valid ID will in this case be an identification of one of the following three forms: Norwegian Social Security Number or D-number or a DUF-number.

6. Privacy statement
Sølvberget Library and Culture House protects user privacy and personal information. This is handled in accordance with the rules for processing personal data (the Personal Data Act) and prevailing Norwegian regulations.

Sølvberget Library and Culture House has made a privacy statement, which describes which personal data is received, collected and treated when a user registers, uses “Min side” and visits the library’s webpage.

By personal data we mean information and evaluations connected to a user at individual level. Sølvberget encourages users to read the privacy statement carefully. All Sølvberget Library and Culture House’s employees sign a confidentiality agreement upon employment.

7. Registration
A user confirms that the library’s rules are read and accepted by ticking the box for agreeing to the conditions in the registration form. The library card number applies nationally. You must enter your Norwegian national identity number to obtain a library card. For persons with temporary residency in Norway, enter D- or DUF-number.

The borrower is at all times responsible for keeping contact information, like address, phone number, e-mail address and the like, updated and correct. E-mail and SMS are the library’s primary means of communication where these are stated. They will be used for information about reservations/orders, reminders/overdue notice, and other correspondence from the library.

8. Loan
To borrow from the library, the user must have an active library account. The material offered by the library is subject to regulations according to the Copy Right Act. This applies whether you borrow the book home or use it in the library. It applies to all material, both physical and digital. The user is responsible for complying with the Copy Right Act and violations may result in sanctions.

The owner of a library card may be held accountable for inflicted loss to the library if others misuse the card. Parents/guardians are responsible for material borrowed by children and youth up to the age of 18.

The user is responsible for all loans on their library account and for delivering borrowed material by the due date. The loan period depends on type of material. The library is not responsible if borrowed material, physical or digital, damages the user’s equipment.

9. Sanctions
By late delivery, or by loss or damage on borrowed material, the user is obligated to pay a fee in accordance with applicable fee rates.

When borrowed material has not been returned after two notices, the material will be regarded as lost, and the user is required to compensate the material in accordance with prevailing costs. If material is submitted, the library’s claim for compensation will be waived, but expenses and fees must be paid. When a library card is lost, the card's owner can get a new card for the prevailing cost. Loss or theft of a library card must be reported to the library so that the card can be barred.

Breach of these regulations can result in loss of the right to borrow.

10. Rules of order
Users of the library are required to follow the relevant regulations of the library.

11. Specifically regarding the self-service library
All users above age 16 can get access to the self-service library. The user is granted access through electronic identification at the entrance. This access is personal.

Parents/guardians can bring their children. Children cannot be left alone in the library during the self-service period.

The library is under video surveillance. Recordings are stored in accordance with existing laws and regulations. The surveillance is present for the security of library users and for the protection of the library’s inventory and equipment.

12. Implementation
These regulations were passed by Stavanger Municipality’s Utvalg for kultur, idrett og samfunnsdialog 10 November 2021.